The bus service from Cat Ba to Hanoi provided by Infotravel is a high-quality option. With this bus, all your needs will be catered to, ensuring you have the best journey. Here are the detailed itinerary and amenities of the service:
•The ticket includes both the bus and high-speed boat.
Pickup and drop-off details:
• Drop off at the Hoan Kiem District: Any hotel in the Hoan Kiem District, Hanoi, or at the bus office: 96 Nguyen Huu Huan, Ly Thai To, Hoan Kiem, Hanoi.
Note:
• Regarding pickup and drop-off at hotels in the Hoan Kiem District: If your hotel is located on a narrow street where the bus cannot reach or on a street restricted to buses (especially on weekends), our guide will come to pick you up, and then you’ll need to walk to the bus. For drop-off, the bus will also take you to the nearest point to your hotel.• Pickup time: The actual pickup time will be within 30 minutes before or after the time indicated on the ticket, depending on your pickup location and other passengers. Please be ready at your hotel reception 30 minutes before the departure time.
The bus service from Hanoi to Cat Ba includes:
• Limousine & high-speed boat• English-speaking guide
• Drinks, wet wipes, breads
• No need to show any confirmation or e-ticket. Just mention your name to board the bus. If you need any assistance, please contact us via Whatsapp: +84982571797 at least 1 day before departure to avoid any unforeseen issues (e.g., wrong pickup location, etc.)
• The travel time displayed for this itinerary is estimated based on the operator’s experience, but it may vary depending on road conditions or weather.
Cancellation Policy
• Cancellation before 12 hours before departure time will not be charged
• Cancellation within 12 hours before departure time and arrived 15 minutes later than departure time, 100% ticket fee will be applied
From 5th September - 31st March: • Cancellation before 12 hours before departure time will not be charged
• Cancellation from 6 to 12 hours before departure time will be charged 50% ticket fee
• Cancellation within 6 hours before departure time and arrived 15 minutes later than departure time, 100% ticket fee will be applied
Holidays includes New Year, Lunar New Year (1st, 2nd & 3rd lunar day every year), 30/4 - 1/5, Independence Day and 10/3 Lunar day:
• Cancellation before 48 hours before departure time will not be charged
• Cancellation within 24 hours before departure time will be charged 100% ticket fee.
28th January 2025 (December 29th Lunar 2024 Calendar day) and 30th January (2nd January 2025 Lunar Calendar Day):
• Bus Hanoi -Cat Ba only active 2 departure times: 08:00 AM and 12:30 PM
• Surcharge of 30.000vnd/person for these trips.
• Cancellation within 12 hours before departure time and arrived 15 minutes later than departure time, 100% ticket fee will be applied
From 5th September - 31st March: • Cancellation before 12 hours before departure time will not be charged
• Cancellation from 6 to 12 hours before departure time will be charged 50% ticket fee
• Cancellation within 6 hours before departure time and arrived 15 minutes later than departure time, 100% ticket fee will be applied
Holidays includes New Year, Lunar New Year (1st, 2nd & 3rd lunar day every year), 30/4 - 1/5, Independence Day and 10/3 Lunar day:
• Cancellation before 48 hours before departure time will not be charged
• Cancellation within 24 hours before departure time will be charged 100% ticket fee.
28th January 2025 (December 29th Lunar 2024 Calendar day) and 30th January (2nd January 2025 Lunar Calendar Day):
• Bus Hanoi -Cat Ba only active 2 departure times: 08:00 AM and 12:30 PM
• Surcharge of 30.000vnd/person for these trips.
